About Us

Apple Mac Support, Repairs, Upgrades

Apple Mac Support Specialist
Mac Upgrades + Repairs

Purplemac is an independent Apple Computer Repair specialist and Mac OS Technical Support provider based in Crawley, West Sussex.

We provide Apple Mac repairs, upgrades and support across Sussex & Surrey – From Redhill, Reigate and Dorking to Horsham, Worthing and Littlehampton. From Woking, Guildford and Petworth to Oxted, Uckfield and Eastbourne and all places in between.

Apple trained experts who come to you.

About Us
We Specialise in the following:

Home Visits
A Slow Mac Fix
Apple Mac Repairs
Hard Drive Upgrades
Mac Technical Support
Apple iMac SSD Upgrades
Apple Mac Remote Support
Mac Data Recovery + Transfers
Email, Passwords, iCloud Problems

Coronavirus (COVID-19) Service Update

Non-Contact Apple Mac Support and Repairs

We have had both vaccine jabs and test twice weekly for Covid-19. We still wear single use masks and keep a distance as much as we can. As a result we can provide safe One to One Apple Mac Support at your premises.

Apple Mac Specialist for over 20 Years.

Please see our reviews

We fit genuine parts and all work comes with warranty. Most common components are in stock, for example we have SSDs in all sizes and can turnaround upgrades in 24 hours.

If we take your Mac away for testing we will always either email or leave paperwork confirming collection as a receipt for you while we are at your premises. After running diagnostics on your Mac we will always quote for repair before any further work is carried out.

We have custom made bubble bags for safe transportation of your Mac so you can relax knowing your Mac is in safe hands.

Please note that we do not repair iPhones or iPads. We also don’t support or repair Windows PCs – We stay away from the dark side! Only Apple Macs for us because we specialise in supporting the world’s greatest Operating System.

If we miss your call please leave a voicemail message or contact us via the website form and we will get back to you as soon as we can.

No Callout Fee – Fixed Price visits from just £55

PurpleMac Payment Methods

For all enquiries please call our office between the hours of 9-5pm, Monday-Friday (excluding Bank Holidays) or email us anytime!

Apple, Mac, iMac, MacBook and MacBook Pro are trademarks of Apple Inc., registered in the U.S. and other countries. Purplemac is not affiliated in any way with Apple Inc.

Apple Mac Home Visit

Apple Mac Support at home

We provide Apple computer help and Apple Mac Support at your home or work. We troubleshoot Mac problems onsite, optimise your Apple System and most importantly check your Mac Hardware and Security for any issues. If you have problems, we have solutions.

We provide friendly, professional assistance for your Mac problems at your premises and have done so since the 1990s.
We love Macs as much as you do, we deal with the technical stuff so you don’t have to.

Apple Mac Support at work

Do you have Apple Mac Password errors? Storage space issues? Apple Mail issues? iCloud not syncing? Wi-Fi Problems?
We specialise in fixing these and other Mac problems using our comprehensive knowledge base and experience.

No Callout Fee – Fixed Price visits from just £55

What We Cover:

We Support all Apple Mac Computers including iMac, MacBook, MacBook Pro, MacBook Air, Mac Pro and Mac mini including Vintage Apple Macs. We provide Technical Advice and Help for all versions of the Mac Operating System From Mac OS X 10.6 Snow Leopard to Mac OS High Sierra, Mac OS Mojave, macOS Catalina and macOS Big Sur.

Where We Cover:

Apple Mac IT Support Service at Your Home or Business across Sussex & Surrey including Crawley, Horley, East Grinstead, Guildford, Brighton, Horsham, Rusper, Dorking. Reigate, Redhill, Burgess Hill, Haywards Heath, Crawley Down, Lingfield, Copthorne, Leatherhead, Epsom. Billingshurst, Lindfield, Oxted, Forest Row, Pulborough, Worthing, Littlehampton, Bognor Regis, Petworth, Ashington, West Chiltington, Storrington. West Hoathly, Sharpthorne, Turners Hill, Newdigate, Charlwood, Gatwick, Uckfield, Southwater. Edenbridge, Rudgwick, Chessington, Esher, Woking, Effingham, Cobham, Wivelsfield, Kingswood, Chipstead and Banstead

Apple Mac Repairs + Upgrades

   Health Check + Security