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https://purplemac.uk/apple-mac-cyber-security-specialist/

PurpleMachttps://purplemac.uk/apple-mac-cyber-security-specialist/
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Purplemac
5.0
Based on 41 reviews
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Tim Frewer profile picture
Tim Frewer
3 months ago
I can’t praise Phil at Purple Mac highly enough. Friendly, attentive and extremely knowledgeable - a 5-star service from start to finish!
Richard Pantlin profile picture
Richard Pantlin
6 months ago
Phil is an extremely knowledgeable, friendly and professional Mac expert who arrived punctually and did a superb job in transferring all my data from my old iMac to my new Mac Mini and linked this to a new 27" Dell monitor. He was very thorough and diligent in ensuring everything was running smoothly and took the trouble to delete any redundant and potentially damaging applications. Phil also very kindly took away my old iMac for secure disposal. I would have no hesitation in recommending Phil to anyone who is looking for a Mac expert whom you could totally trust to do a professional job who gave excellent customer service at a very reasonable price.
Katia Major profile picture
Katia Major
1 year ago
Phil was incredibly helpful with my Mac issues which were driving me around thé bend. He provided advice via email and enabled me to understand what was going on and how to sort things Highly recommend!
N Hoey profile picture
N Hoey
2 years ago
A friend recommended Phil at PurpleMac to me. My iMac completely stopped working one day with a flashing question mark on the screen. Phil knew exactly what was wrong, took it away and brought it back 3 days later with a brand new hard-drive and loads more memory. He is so knowledgable, a real expert and such a friendly and helpful person. I'm so grateful he restored my 2019 mac to what feels like better version than ever. I would recommend Phil to anyone.
Peter profile picture
Peter
2 years ago
My 2019 iMac was running very slow, one morning it took 15 minutes just to start using an application. I tried some options myself to speed up its performance but hit a block. Faced with the choice of either purchasing a new iMac or finding a way to upgrade mine I came across Phil from PurpleMac. He is exceptionally knowledgeable, his rates are very transparent and extremely fair and the service is excellent. Within three days away for a major upgrade it’s like I’ve been given a brand-new iMac thank you Phil!
Paul King profile picture
Paul King
2 years ago
Phil at Purplemac, replaced my IMac hard drive with a SSD, doubled the memory and cleaned the fan (which was not working well). He collected the machine at 8.00 am one day and returned it at 8.00 am the following day all sorted! You could not ask for a better service. I recommend you use him for all your mac needs and he is very friendly as well.
Julia Martin profile picture
Julia Martin
2 years ago
Phil is THE ABSOLUTE BEST at purplemac. I would highly recommend him. Phil is charming and able to sort out any computer issues the whole family have had for many years. We would not use anybody else but Phil.
Julia Goodwin profile picture
Julia Goodwin
2 years ago
Amazing service! Fast, efficient and so knowledgeable. Desktop Mac now as good as new... thank you!
Penny Fanner profile picture
Penny Fanner
3 years ago
We’ve put up with slow technology in our house for years . Phil was recommended to us . He came out very quickly and was just so thorough and meticulous. He diagnosed the problem and fixed everything in one visit! Just the most experienced , professional and really helpful person . He’ll be our go to technical expert from now on. Can’t recommend him highly enough.
stephen topple profile picture
stephen topple
3 years ago
A fantastic experience from initial contact right through to finishing the job off. Phil is knowledgeable and highly experienced but wears his skills and knowledge lightly, and he came across as someone who really enjoys helping people. He got immediately to the source of the problem and then solved it quickly and efficiently. Costs were very reasonable. And now my iMac works very fast and I can get on with the rest of my life.
Simon Matthews profile picture
Simon Matthews
3 years ago
Phil is a saviour, we had a completely failed HDD and he came, established unrepairable, replaced with a new better one, dropped back all shiny, clean and new, all with a smile. If we could give 6 stars we would. Thanks Phil yet again.
Blankie profile picture
Blankie
3 years ago
Reliable and Fast! Those two things you need when it comes to computers and Phil can certainly meet the expectations. I just tested my machine for 3 hours work on photoshop and website building and the computer is bomb! It is 100 times faster. Thanks PurpleMac, now I can work with more fun too.
helen aldred profile picture
helen aldred
3 years ago
I thoroughly recommend PurpleMac. Phil, senior Mac technician, was reliable, efficient, friendly and very patient, explaining things clearly to a not very tech savvy customer! I am very happy with my refurbished MacBook Pro. Thank you Phil.
Steve Oakes profile picture
Steve Oakes
3 years ago
A massive thank you to Phil for his outstanding dedication in keeping the Turquoise Creative studio running smoothly over the past 12 years, with upgrades and new equipment additions. ????️???? Your hard work and expertise are truly appreciated, Phil!
Paul Edwards profile picture
Paul Edwards
4 years ago
1st Class service, professional operators, wouldn't hesitate in recommending them to anyone with Apple products. Had a new hard rive fitted to my iMac which wasn't straight forward thanks to iCloud purging and Phil went over and above to deliver. Computer is better than new now.....
J Walker profile picture
J Walker
4 years ago
Could not ask for more—polite, knowledgeable, timely, friendly. As far as I can currently tell, a superb job.
Charlotte Taylor profile picture
Charlotte Taylor
5 years ago
Amazing service, had booked an appointment really quickly and easy for our very slow Macs. Phil came to us and diagnosed the issue immediately. He took the computers same day and delivered them back and working like new the next day. He was really helpful, fast and just excellent, I think his price was very reasonable and saved us the cost of new Mac's, we also received a 3 year warranty on the work carried out so should be good for the next 3 years.
Louise White profile picture
Louise White
5 years ago
Fantastic service from PurpleMac. My 2013 MacAir was running very slow and crashing and I was reluctant to buy a new one without trying some fixes first. Phil visited me at home, he was friendly, knowledgeable, patient and explained what he was doing. He ran several checks and fixes and I'm very pleased my Mac is now running so much better! Thanks PurpleMac, you've saved me from having to make an expensive Apple purchase.
Angie profile picture
Angie
6 years ago
Fast friendly service from Phil, who responded to my emailed problem on the same day, arranged an appointment to test and diagnose the computer problem for the next afternoon on the Friday...collected, repaired, upgraded and returned the computer by Monday! I was kept informed throughout, and a receipt for removal of my computer was sent to me before it was removed from my premises in a protective bag.Very pleased with the results and speedy service. Would totally recommend this company.
John Miller profile picture
John Miller
6 years ago
This is the third time we have used Phil/Purplemac for repairs/upgrade and as always fantastic service. Cannot recommend enough.
Elouise Lyons profile picture
Elouise Lyons
6 years ago
Brilliant service. Phil works really hard to deliver the best outcome possible with the quickest turnaround possible and genuinely cares about his clients. Entirely professional, reliable, responsive and just a nice person to deal with. I had a disaster with my hard-drive dying and Phil made the situation a lot easier to handle - diagnosing the problem immediately and straight away working on getting it repaired and returned back to me, while reassuring me that I could take my time to decide and that my product was safe with him in the meantime. Absolutely recommend and would definitely reach out for further assistance in future if needed. Thanks again.
Jane Inman profile picture
Jane Inman
6 years ago
Excellent service. Professional. Prompt. Informative at all stages. Careful collecting and delivering back of equipment. Would definitely recommend them to anyone who needs their Mac computer attending to.
nigel killner profile picture
nigel killner
7 years ago
Brilliant Service!!! My Mac hard drive failed on back up with all my work on it, but after a lot of head scratching Phil found it. He has now fitted a new hard drive making the machine is way quicker and set up back ups to the cloud. I would recommenced Purple Mac to anyone!!!
The Lifestyle Triathlete Tarsh Wendt profile picture
The Lifestyle Triathlete Tarsh Wendt
7 years ago
Absolute 5 star service. After sending an email, I was contacted within 24 hours, Phil came and picked up my MacBook Bro, within that day advised the issue, I agreed to do the fixed and then returned the laptop to me. This was all done within 48 hours. amazing service. Was kept informed the whole time. Highly recommend. Have never experienced such seamless service. 👍👍
Tony Potter profile picture
Tony Potter
7 years ago
Phil is simply the best Mac guy this side of anywhere! Very efficient and knowledgeable.
Sad Sack profile picture
Sad Sack
7 years ago
Astonishing service. Really helpful and sorted my Mac and its 3 problems out with minimal fuss. Found the 5 star reviews here on Google really did live up to the rating.
ImprintColour profile picture
ImprintColour
8 years ago
Phil responded really quickly to an issue with our Mac and offered a problem fix which suited our budget ... he's highly recommended!
Jon Bentley profile picture
Jon Bentley
9 years ago
Great service and extremely professional. Can't recommend highly enough!
Alexandra Stevenson profile picture
Alexandra Stevenson
9 years ago
Phil is such a reliable, dedicated and friendly person who is clearly brilliant at his job. He has added years to our two slow old macs and saved us much money on not needing to replace them any time soon. Our computers feel like new now. He was very understanding of our needs and did everything he could on site and only took the computers away for a very short time when he really had to. He also sorted out some little glitches I had wanted to get to the bottom of for years. We are delighted and could not recommend Purplemac more highly.
Rob Wilkie profile picture
Rob Wilkie
9 years ago
Very impressed. My 2012 iMac has been running slow for ages and despite being fairly IT literate and trying loads to speed it up - nothing worked. Phil from Purplemac came round and did some tuning which did improve matters slightly but recommended a disk upgrade. I bit the bullet and went for a new SSD hard drive. The machine was collected and returned 2 days later (would have been next day but I wasn't around) and it is like new now. Great company - can't recommend them highly enough.
Nick Henman profile picture
Nick Henman
10 years ago
I had 3 macs going in for repair service and check up. They picked them up on a Friday and had them delivered back by the Monday. Very quick, very efficient and very well priced for the service. My macs have another 3 years more worth of life, and these ones are getting old. but Purple mac are keeping them perfectly working and up today and able to work as if they were brand new. Cant recommend this company enough.
See All Reviews
Tim Frewer profile picture
Tim Frewer
3 months ago
I can’t praise Phil at Purple Mac highly enough. Friendly, attentive and extremely knowledgeable - a 5-star service from start to finish!
Richard Pantlin profile picture
Richard Pantlin
6 months ago
Phil is an extremely knowledgeable, friendly and professional Mac expert who arrived punctually and did a superb job in transferring all my data from my old iMac to my new Mac Mini and linked this to a new 27" Dell monitor. He was very thorough and diligent in ensuring everything was running smoothly and took the trouble to delete any redundant and potentially damaging applications. Phil also very kindly took away my old iMac for secure disposal. I would have no hesitation in recommending Phil to anyone who is looking for a Mac expert whom you could totally trust to do a professional job who gave excellent customer service at a very reasonable price.
Katia Major profile picture
Katia Major
1 year ago
Phil was incredibly helpful with my Mac issues which were driving me around thé bend. He provided advice via email and enabled me to understand what was going on and how to sort things Highly recommend!
N Hoey profile picture
N Hoey
2 years ago
A friend recommended Phil at PurpleMac to me. My iMac completely stopped working one day with a flashing question mark on the screen. Phil knew exactly what was wrong, took it away and brought it back 3 days later with a brand new hard-drive and loads more memory. He is so knowledgable, a real expert and such a friendly and helpful person. I'm so grateful he restored my 2019 mac to what feels like better version than ever. I would recommend Phil to anyone.
Peter profile picture
Peter
2 years ago
My 2019 iMac was running very slow, one morning it took 15 minutes just to start using an application. I tried some options myself to speed up its performance but hit a block. Faced with the choice of either purchasing a new iMac or finding a way to upgrade mine I came across Phil from PurpleMac. He is exceptionally knowledgeable, his rates are very transparent and extremely fair and the service is excellent. Within three days away for a major upgrade it’s like I’ve been given a brand-new iMac thank you Phil!
Paul King profile picture
Paul King
2 years ago
Phil at Purplemac, replaced my IMac hard drive with a SSD, doubled the memory and cleaned the fan (which was not working well). He collected the machine at 8.00 am one day and returned it at 8.00 am the following day all sorted! You could not ask for a better service. I recommend you use him for all your mac needs and he is very friendly as well.
Julia Martin profile picture
Julia Martin
2 years ago
Phil is THE ABSOLUTE BEST at purplemac. I would highly recommend him. Phil is charming and able to sort out any computer issues the whole family have had for many years. We would not use anybody else but Phil.
Julia Goodwin profile picture
Julia Goodwin
2 years ago
Amazing service! Fast, efficient and so knowledgeable. Desktop Mac now as good as new... thank you!
Penny Fanner profile picture
Penny Fanner
3 years ago
We’ve put up with slow technology in our house for years . Phil was recommended to us . He came out very quickly and was just so thorough and meticulous. He diagnosed the problem and fixed everything in one visit! Just the most experienced , professional and really helpful person . He’ll be our go to technical expert from now on. Can’t recommend him highly enough.
stephen topple profile picture
stephen topple
3 years ago
A fantastic experience from initial contact right through to finishing the job off. Phil is knowledgeable and highly experienced but wears his skills and knowledge lightly, and he came across as someone who really enjoys helping people. He got immediately to the source of the problem and then solved it quickly and efficiently. Costs were very reasonable. And now my iMac works very fast and I can get on with the rest of my life.
Simon Matthews profile picture
Simon Matthews
3 years ago
Phil is a saviour, we had a completely failed HDD and he came, established unrepairable, replaced with a new better one, dropped back all shiny, clean and new, all with a smile. If we could give 6 stars we would. Thanks Phil yet again.
Blankie profile picture
Blankie
3 years ago
Reliable and Fast! Those two things you need when it comes to computers and Phil can certainly meet the expectations. I just tested my machine for 3 hours work on photoshop and website building and the computer is bomb! It is 100 times faster. Thanks PurpleMac, now I can work with more fun too.
helen aldred profile picture
helen aldred
3 years ago
I thoroughly recommend PurpleMac. Phil, senior Mac technician, was reliable, efficient, friendly and very patient, explaining things clearly to a not very tech savvy customer! I am very happy with my refurbished MacBook Pro. Thank you Phil.
Steve Oakes profile picture
Steve Oakes
3 years ago
A massive thank you to Phil for his outstanding dedication in keeping the Turquoise Creative studio running smoothly over the past 12 years, with upgrades and new equipment additions. ????️???? Your hard work and expertise are truly appreciated, Phil!
Paul Edwards profile picture
Paul Edwards
4 years ago
1st Class service, professional operators, wouldn't hesitate in recommending them to anyone with Apple products. Had a new hard rive fitted to my iMac which wasn't straight forward thanks to iCloud purging and Phil went over and above to deliver. Computer is better than new now.....
J Walker profile picture
J Walker
4 years ago
Could not ask for more—polite, knowledgeable, timely, friendly. As far as I can currently tell, a superb job.
Charlotte Taylor profile picture
Charlotte Taylor
5 years ago
Amazing service, had booked an appointment really quickly and easy for our very slow Macs. Phil came to us and diagnosed the issue immediately. He took the computers same day and delivered them back and working like new the next day. He was really helpful, fast and just excellent, I think his price was very reasonable and saved us the cost of new Mac's, we also received a 3 year warranty on the work carried out so should be good for the next 3 years.
Louise White profile picture
Louise White
5 years ago
Fantastic service from PurpleMac. My 2013 MacAir was running very slow and crashing and I was reluctant to buy a new one without trying some fixes first. Phil visited me at home, he was friendly, knowledgeable, patient and explained what he was doing. He ran several checks and fixes and I'm very pleased my Mac is now running so much better! Thanks PurpleMac, you've saved me from having to make an expensive Apple purchase.
Angie profile picture
Angie
6 years ago
Fast friendly service from Phil, who responded to my emailed problem on the same day, arranged an appointment to test and diagnose the computer problem for the next afternoon on the Friday...collected, repaired, upgraded and returned the computer by Monday! I was kept informed throughout, and a receipt for removal of my computer was sent to me before it was removed from my premises in a protective bag.Very pleased with the results and speedy service. Would totally recommend this company.
John Miller profile picture
John Miller
6 years ago
This is the third time we have used Phil/Purplemac for repairs/upgrade and as always fantastic service. Cannot recommend enough.
Elouise Lyons profile picture
Elouise Lyons
6 years ago
Brilliant service. Phil works really hard to deliver the best outcome possible with the quickest turnaround possible and genuinely cares about his clients. Entirely professional, reliable, responsive and just a nice person to deal with. I had a disaster with my hard-drive dying and Phil made the situation a lot easier to handle - diagnosing the problem immediately and straight away working on getting it repaired and returned back to me, while reassuring me that I could take my time to decide and that my product was safe with him in the meantime. Absolutely recommend and would definitely reach out for further assistance in future if needed. Thanks again.
Jane Inman profile picture
Jane Inman
6 years ago
Excellent service. Professional. Prompt. Informative at all stages. Careful collecting and delivering back of equipment. Would definitely recommend them to anyone who needs their Mac computer attending to.
nigel killner profile picture
nigel killner
7 years ago
Brilliant Service!!! My Mac hard drive failed on back up with all my work on it, but after a lot of head scratching Phil found it. He has now fitted a new hard drive making the machine is way quicker and set up back ups to the cloud. I would recommenced Purple Mac to anyone!!!
The Lifestyle Triathlete Tarsh Wendt profile picture
The Lifestyle Triathlete Tarsh Wendt
7 years ago
Absolute 5 star service. After sending an email, I was contacted within 24 hours, Phil came and picked up my MacBook Bro, within that day advised the issue, I agreed to do the fixed and then returned the laptop to me. This was all done within 48 hours. amazing service. Was kept informed the whole time. Highly recommend. Have never experienced such seamless service. 👍👍
Tony Potter profile picture
Tony Potter
7 years ago
Phil is simply the best Mac guy this side of anywhere! Very efficient and knowledgeable.
Sad Sack profile picture
Sad Sack
7 years ago
Astonishing service. Really helpful and sorted my Mac and its 3 problems out with minimal fuss. Found the 5 star reviews here on Google really did live up to the rating.
ImprintColour profile picture
ImprintColour
8 years ago
Phil responded really quickly to an issue with our Mac and offered a problem fix which suited our budget ... he's highly recommended!
Jon Bentley profile picture
Jon Bentley
9 years ago
Great service and extremely professional. Can't recommend highly enough!
Alexandra Stevenson profile picture
Alexandra Stevenson
9 years ago
Phil is such a reliable, dedicated and friendly person who is clearly brilliant at his job. He has added years to our two slow old macs and saved us much money on not needing to replace them any time soon. Our computers feel like new now. He was very understanding of our needs and did everything he could on site and only took the computers away for a very short time when he really had to. He also sorted out some little glitches I had wanted to get to the bottom of for years. We are delighted and could not recommend Purplemac more highly.
Rob Wilkie profile picture
Rob Wilkie
9 years ago
Very impressed. My 2012 iMac has been running slow for ages and despite being fairly IT literate and trying loads to speed it up - nothing worked. Phil from Purplemac came round and did some tuning which did improve matters slightly but recommended a disk upgrade. I bit the bullet and went for a new SSD hard drive. The machine was collected and returned 2 days later (would have been next day but I wasn't around) and it is like new now. Great company - can't recommend them highly enough.
Nick Henman profile picture
Nick Henman
10 years ago
I had 3 macs going in for repair service and check up. They picked them up on a Friday and had them delivered back by the Monday. Very quick, very efficient and very well priced for the service. My macs have another 3 years more worth of life, and these ones are getting old. but Purple mac are keeping them perfectly working and up today and able to work as if they were brand new. Cant recommend this company enough.
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