Apple Mac Remote Support
We provide Apple Mac remote support so we can troubleshoot your Mac issues without visiting. As long as your Mac is switched on and you have an internet connection we can securely connect and share your screen. All connections are protected with TLS and 256-bit AES encryption.
All you need to do is download a small piece of Software to generate a code, when you give us this code we can securely access your Mac to share the screen, Mouse and keyboard – Obviously you can see exactly what we are doing and can end session at any time. When finished you disconnect and delete the Software from your Mac.
Click logo below for more info about the Secure Software we use:
We charge £1 per minute for remote support – Minimum charge is £30.
We email invoice via our PayPal business account – You can then pay securely online via PayPal (Account not required, you can pay by card)
Click logo below for more info about PayPal:
Please get in touch if you have any questions or wish to arrange Apple Mac remote support
We can Remotely Access all Apple Mac Computers including iMac, MacBook, MacBook Pro, MacBook Air, Mac Pro and Mac mini. We provide Online Technical Support and Help for the following versions of the Apple Mac Operating System – Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS 10.13 High Sierra, Mac OS 10.14 Mojave and macOS 10.15 Catalina.
Apple, Mac, iMac, MacBook and MacBook Pro are trademarks of Apple Inc., registered in the U.S. and other countries. Purplemac is not affiliated in any way with Apple Inc.