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PurpleMac

5.0

Based on 24 reviews

Angie

15:31 22 Mar 21

Fast friendly service from Phil, who responded to my emailed problem on the same day, arranged an appointment to test and diagnose the computer problem for the next afternoon on the Friday...collected, repaired, upgraded and returned the computer by Monday! I was kept informed throughout, and a receipt for removal of my computer was sent to me before it was removed from my premises in a protective bag.Very pleased with the results and speedy service. Would totally recommend this company.

John Miller

15:09 24 Jan 21

Knowledgable, professional and quick turnaround. Repaired a failing iMac and gave it a new lease of life with an SSD hard drive. Also along with a new SSD hard drive for a MacBook Pro. Thoroughly recommended.

Elouise Lyons

12:18 03 Dec 20

Brilliant service. Phil works really hard to deliver the best outcome possible with the quickest turnaround possible and genuinely cares about his clients. Entirely professional, reliable, responsive and just a nice person to deal with. I had a disaster with my hard-drive dying and Phil made the situation a lot easier to handle - diagnosing the problem immediately and straight away working on getting it repaired and returned back to me, while reassuring me that I could take my time to decide and that my product was safe with him in the meantime. Absolutely recommend and would definitely reach out for further assistance in future if needed. Thanks again.

Jane Inman

23:13 25 Jun 20

Excellent service. Professional. Prompt. Informative at all stages. Careful collecting and delivering back of equipment. Would definitely recommend them to anyone who needs their Mac computer attending to.

nigel killner

07:35 18 Dec 19

Brilliant Service!!! My Mac hard drive failed on back up with all my work on it, but after a lot of head scratching Phil found it. He has now fitted a new hard drive making the machine is way quicker and set up back ups to the cloud. I would recommenced Purple Mac to anyone!!!

The Lifestyle Triathlete Tarsh Wendt

19:45 03 Dec 19

Absolute 5 star service. After sending an email, I was contacted within 24 hours, Phil came and picked up my MacBook Bro, within that day advised the issue, I agreed to do the fixed and then returned the laptop to me. This was all done within 48 hours. amazing service. Was kept informed the whole time. Highly recommend. Have never experienced such seamless service. 👍👍

Tony Potter

15:26 10 Jul 19

Phil is simply the best Mac guy this side of anywhere! Very efficient and knowledgeable.

Sad Sack

17:37 09 Jul 19

Astonishing service. Really helpful and sorted my Mac and its 3 problems out with minimal fuss. Found the 5 star reviews here on Google really did live up to the rating.

ImprintColour

10:28 14 May 18

Phil responded really quickly to an issue with our Mac and offered a problem fix which suited our budget ... he's highly recommended!

Jon Bentley

10:49 05 Feb 18

Great service and extremely professional. Can't recommend highly enough!

Alexandra Stevenson

12:40 21 Dec 17

Phil is such a reliable, dedicated and friendly person who is clearly brilliant at his job. He has added years to our two slow old macs and saved us much money on not needing to replace them any time soon. Our computers feel like new now. He was very understanding of our needs and did everything he could on site and only took the computers away for a very short time when he really had to. He also sorted out some little glitches I had wanted to get to the bottom of for years. We are delighted and could not recommend Purplemac more highly.

Rob Wilkie

09:32 04 Aug 17

Very impressed. My 2012 iMac has been running slow for ages and despite being fairly IT literate and trying loads to speed it up - nothing worked. Phil from Purplemac came round and did some tuning which did improve matters slightly but recommended a disk upgrade. I bit the bullet and went for a new SSD hard drive. The machine was collected and returned 2 days later (would have been next day but I wasn't around) and it is like new now. Great company - can't recommend them highly enough.

Nick Henman

10:25 19 Sep 16

I had 3 macs going in for repair service and check up. They picked them up on a Friday and had them delivered back by the Monday. Very quick, very efficient and very well priced for the service. My macs have another 3 years more worth of life, and these ones are getting old. but Purple mac are keeping them perfectly working and up today and able to work as if they were brand new. Cant recommend this company enough.

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